Brandman University 16355 Laguna Canyon Road Irvine, CA 92618
This topic will resonate with all project managers. Many of us complain regularly that we don’t have the authority to do what we need to do and we MUST use our influencing skills to succeed. This class will prompt thought and discussion as to how to approach a difficult conversation.
“Difficult Conversations” is a six-hour program to hone your skills. You will learn more about:
What are difficult conversations?
What makes them so difficult?
The dynamics of difficult conversations
The stake model
What’s required for difficult conversations?
Keys to effective difficult conversations
Planning for a real, difficult conversation
Price: $395
Susan Gerke
Instructor: Susan Gerke
A recognized expert in facilitation, consulting, curriculum development, and coaching, Susan Gerke has been in the leadership development business since 1989. Susan has developed and delivered experiential programs in the areas of group dynamics, management skills, mentoring, and facilitation. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team-focused offerings.
Susan has a B.S. degree in Statistics from California Polytechnic State University, San Luis Obispo. She is a graduate of University Associates Human Resources and Organizational Development Intern program.
PMI®, PMP®, PMBOK®, and CAPM®,are registered certification marks of the Project Management Institute, Inc. Core Performance Concepts is a Registered Education Provider of the Project Management Institute (PMI®) and is a Certified Women's Business Enterprise.
Core Performance Concepts Inc. (CPC) is a Registered Education Provider (REP®) for PMI and has been supplying high quality exam preparation materials to PMI Chapters since 2002. CPC has been providing curriculum in project management, leadership, business analysis, and lean six sigma since 1993. CPC offers more than 30 courses developed by subject matter experts and authors which help individuals understand and implement core concepts that improve their work and personal performance. Learn more about the Principals of Core Performance Concepts Inc.
Contact us: 800-655-0733 Core Performance Concepts Inc. Copyright 2008-2010 Website managed by WordSmith Pro
Core Performance Concepts Inc. (CPC) is a Registered Education Provider (REP®) for PMI and has been supplying high quality exam preparation materials to PMI Chapters since 2002. CPC has been providing curriculum in project management, leadership, business analysis, and lean six sigma since 1993. CPC offers more than 30 courses developed by subject matter experts and authors which help individuals understand and implement core concepts that improve their work and personal performance.